Privacy Policy for users of EU Mobile Money apps

Privacy Policy for users of EU Mobile Money apps

EU Mobile Money runs a platform which hosts an application for smartphones, tablets, mobile apps and/or a web-app over which users get access to content and functionalities.

The following privacy policy applies to collecting, processing and usage of personal data in the context of the registration and use of the provided web-apps and mobile apps.


1 Service Provider and Responsibility for Data

EXPRESS UNION FINANCE SA is a Financial Company under Cameroonian law that was created in 1997, with head office in Yaoundé.

EU Mobile Money is a service powered by EXPRESS UNION that enables an account holder to carry out financial transactions right from their mobile phone, no matter their mobile network operator.

EXPRESS UNION FINANCE SA is the service provider and the Financial company responsible for data protection. If you have questions or suggestions concerning our policies on data protection, please refer to the following contact information:



Box : 33088


 2 Collecting, processing, and use of your personal data

We collect, process, and use your personal data only if it is allowed or appointed by law, or if you have given your consent to do so.

 3 Collecting, processing, and use of your personal data for your EmployeeApp

a. Automatic collecting and storing of data

For technical reasons, certain data is always passed on to us from your Mobile Apps as the communication takes place on the internet. This includes the date and time you used our EU Mobile Money App, the settings of your device, the operating system and the quantity of data transmitted.

This information will only be stored to use in the case of an error. This information is usually not personal data. The above-mentioned data is only used for internal system-related purposes.


b. Collecting, processing, and use of personal data when registering for and using the app

In the context of the registration, it is necessary that you provide various personal data, which we will store and use. While doing so, we only require you to provide such information in order for you to be able to take advantage of your app.

In the Authentification process we collect from your sms inbox and use the content of the  message OTP (one time password) or  similar registration ID.We use the above-named data to authenticate you as the legitimate user of your app.

Furthermore, we (automatically) store certain activities during your use of the app. This includes the user-ID, your login date and time, your browser type, the browser settings and the operating system. Unless you give us permission to continue to store and use your data.

c. Possibility for Inspection

Our employees who maintain the appropriate privileges, and those working on behalf of EXPRESS UNION FINANCE SA IT providers, are able to view the above named personal data. Please note that based on the current state of technology, absolute security of data transfer on the internet can not be guaranteed. The user is responsible for the security of the data they transfer through the internet.


4 Additional collecting and processing of personal data and transmission to third-parties

In some cases, we may transfer personal data to a third party. This only happens though, if it is required or permitted by law, or if you have given your consent.


5  Your right to information, correction, deletion and disclosure of your data

In accordance with legal provisions, you have the right to correct, delete, and block your personal data. Additionally, you have the right to obtain the following information from us at any time: (as appropriate) which of your personal data we store, what our purpose for storing this data is, as well as requesting the origin and recipient, or recipient category of this data.

Such inquiries can be directed to the following contact information:



Box : 33088


Privacy Policy

Last updated: 15 avril 2019

Express Union (« us », « we », or « our ») operates the Express Union website (the « Service »).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (« Personal Information ») may include, but is not limited to:

  • Name
  • Email address
  • Telephone number

Log Data

We collect information that your browser sends whenever you visit our Service (« Log Data »). This Log Data may include information such as your computer’s Internet Protocol (« IP ») address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use « cookies » to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (« Children »).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.